Conditions of return

Dear customers,

You have the opportunity to return the product you purchased in our online store within 14 days from the moment of purchase.

The product is returned in accordance with the current legislation of Ukraine "On the Protection of Consumer Rights".

To successfully return the product, the following conditions must be met:

1. Keep the undamaged product packaging.

2. Make sure that the product has not been used.

3. Make sure that the product is in the same condition as at the time of purchase and handing over to the buyer.

Our team is always ready to meet your needs. If you are not satisfied with the quality or taste of the purchased product, we will be happy to consider and resolve this issue individually.

 

If necessary, please contact us by email roastery@kolocoffee.com .